Politique d’expédition

Shipping Policy

Thank you for shopping with us! We aim to provide a seamless delivery experience for all of our customers. Below, you will find detailed information about our shipping policy, including processing times, delivery timelines, and other important details.

Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a notification once your order has been shipped.

Delivery Time

We strive to deliver your order as quickly as possible. Estimated delivery times are as follows:

  • Standard Shipping: 3-5 business days after the order is processed.
    Please note that delivery times may vary slightly depending on your location and unforeseen delays caused by customs, weather conditions, or other external factors.

Shipping Rates

  • Shipping rates are calculated at checkout and depend on your location and the shipping method selected.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email. This will allow you to track your package and get real-time updates on its status.
  • If you do not receive a tracking number, please contact our support team for assistance.

Customs and Import Duties

  • Orders shipped internationally may be subject to customs fees, duties, or taxes.
  • These charges are the responsibility of the customer and will vary depending on the destination country.

Missing or Delayed Orders

If your order does not arrive within the estimated delivery time of 4-5 business days, please:

  1. Verify the tracking information provided.
  2. Contact our customer service team at tati@gmail.com for further assistance.
    We will work with you to resolve the issue as quickly as possible.

Delivery Address Accuracy

  • Please ensure that your shipping address is complete and accurate when placing your order.
  • We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

For any further questions or concerns, please feel free to contact our customer support team at tanyakovalenko8515@gmail.com We are here to help!

Thank you for choosing us for your smart watch needs.